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Question

Restore previous account files

  • May 23, 2025
  • 1 reply
  • 5 views

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my account was but i think b/c of payment problem the account was vanished. If i pay the delayed fee, can we restore it? Please we desperately need restore files...

1 reply

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Hi Junghyun, 

Welcome to Box Community and glad to help! 

Note: We've removed your email address from this public forum to keep your data private and secured. 

Meanwhile, you may reach out to our Billing team via billing@box.com for further assistance. 

Hope it helps!