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Question

moving employees to a new box account

  • May 22, 2025
  • 1 reply
  • 5 views

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We need to remove users from one box account to a new one. The users were originally invited into a box account from a different company. We are now paying for our own account but because we are using the same emails we are still link to the old account with the old users. 

1 reply

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Hi there, 

Welcome to the Box Community! 

This issue should be best addressed by our Product Support. I will have to create a ticket for you and kindly check your email for updates. 

Thanks!