Skip to main content
Question

Recover folder in trash?

  • May 22, 2025
  • 1 reply
  • 0 views

Forum|alt.badge.img

Hello! Can you work a miracle ??

1) I deleted a folder today on Box.ORG  -- BUT it is not in my trash and I need to restore it ASAP:

2) Surprise -- Box.ORG is synced with a box.COM. We did not know this syncing existed. I own the Box.ORG while my friend owns the box.COM.

3) Today, Feb 11, when I deleted the folder on Box.ORG it ALSO deleted on Box.COM account owned by my friend.

Can you work a miracle? We need this folder back for a committee of several people. Thank you.

1 reply

Forum|alt.badge.img

Hi Shiela,

Welcome to the Box Community! 
 
This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon, please check your email for updates. 
 
Best,