I am a brand new user. I was hoping to use Box as a site to share original music selectively to people. I uploaded my 1st mp3 file, and created a share link. When I tested it on a different browser I was not logged in to, I was able to download it, but the Preview area states "We’re sorry, the preview didn’t load. Please refresh the page." Refreshing did not help.
When I went back into my logged in account and clicked on the file, I got the same message. I spent a half hour searching the help site for information, and it seems that Preview is supposed to work with audio files, including mp3s. Can you help with this? Thanks.