How can I switch from a Business plan to Personal.
I no longer need multiple users - just me.
Question
Switch from Business to Personal account
Hi Carlos,
Welcome to the Community!
Account administrators can submit a downgrade request by emailing cancel@box.com. Please provide the plan type to which you would like to downgrade. You can view here a side-by-side comparison of our offerings.
For more details, please check out this article: https://support.box.com/hc/en-us/articles/360043694314-Downgrading-Your-Box-Account
Best,
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