I can't download files that were shared with me

I have the same problem. I was getting a message that a download was in progress, but there's no status bar. I never got the download. I tried a smaller, different file type; it said I need to  contact my system admin (which is me). Is there a security setting that needs to be adjusted?

This happening to me now.. has anyone found a solution?

If the url of your sharefile link starts with www.box.com/s/xxx(file id),  it's probably outdated (not the file)

I had the exact same issue few days ago, I simply changed the url from 'www.box.com/s/xxx(file id)' to 'app.box.com/s/xxx(file id)'

Then press the download button. You may also download it from your account.

I'm not a programmer so I can't explain why this happens.

Sorry if this doesn't help. at least it works for me. 

Thank you so much that helped a lot!

It worked!! thank you!

thank you dud nan!

Wow dud nan totally worked! Thanks so much!