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Question

Change Payment method to ACH

  • May 23, 2025
  • 1 reply
  • 29 views

Forum|alt.badge.img

Hi,

It says that Box accepts ACH payments, however I see only the option to change from one credit card to another but nowhere to do ACH.

1 reply

Forum|alt.badge.img

Hi Kelley,

Welcome to the Box Community! I'm happy to help.

Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 0808 189 0504 our Billing Team to work directly with you.

You may want to check this article from our Box Product Support about "Payment Methods Accepted by Box".

https://support.box.com/hc/en-us/articles/360044193453-Payment-Methods-Accepted-by-Box

https://support.box.com/hc/en-us/articles/360043694254-Updating-your-Credit-Card-Information

Best,