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Question

Not receiving password reset emails

  • May 23, 2025
  • 1 reply
  • 3 views

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Repeated attempts to receive a password reset for [personal information--redacted] with no response is leaving me extremely frustrated.   Can anyone help?

1 reply

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Hi Ira, 

Welcome to the Box Community, I'm happy to help!

Upon checking, there is no Box account associated with this email address thus no password reset link are being sent to you.

Let me know how else we can help and if you have other questions.

All the Best,