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Question

Does Box save my data once I cancel my account

  • May 22, 2025
  • 1 reply
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If I cancel my account will box immediately delete my data or will they (box) continue to store it for a determined period of time?

1 reply

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Hi Jim,

Welcome to the Box Community! 

At Box we allow users to reactivate their accounts up to 120 days after deactivation. After this time the account and content are queued for permanent deletion. If you wish to have your content removed from our systems before the end of this 120 day period we advise that you delete all content from your account prior to deactivation. Otherwise your account and any remaining content will follow our standard deletion policy.
 
Best,