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Question

Account full but few files

  • May 23, 2025
  • 2 replies
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I had deleted all my files.  It look like this problem: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

Someone can help me whit the script to fix this?

2 replies

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Hi there, 

Welcome to Box Community and glad to assist with your storage issue. 

Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

As always, don't hesitate to contact our team if you find inaccuracies to your storage count as indicated and we'd love to further assist. 

Hope it helps! 


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Once again can you help me to run the script to fix this issue?