I could not find my folder

Hi there, 

Welcome to the Box Community, I'm happy to help!

To confirm, is the missing folder a folder you own or owned by someone else?

If it's a folder you own, have you tried to search within your other folders and even on Trash to see if the missing folder is in there?

Otherwise, if a collaborative folder that you do not own is missing from your Box account, it is most likely that the owner of the collaborative folder has removed you as a collaborator on the collaborative folder. You will have to contact the folder owner of the collaborative folder to have them re-invite you to that folder again.

Best,