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Question

I’d like to downgrade back to a free account

  • May 23, 2025
  • 1 reply
  • 3 views
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Hello,

I’d like assistance with downgrading back to a free account, since I’m not using the account the way I originally intended. Any help you can provide would be appreciated!

 

Thanks,

Mario

    1 reply

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    Hi Mario,

    Welcome to the Box Community! I'm happy to help.

    This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504.

    Best,

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