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有料会員の作成したフォルダに招待され、作業を行っていたが間違ってそのフォルダーを削除してしまった。私は無料会員で作業しています。

ごみ箱にはそのフォルダーが無く、フォルダー管理者に問い合わせしているが見つかりません。

削除してしまったのが2025年9月15日で、もうすぐ一か月が経ってしまうため、早急に復元したいです。

BOXサポート側で復元処理はできるか教えてください。

Hi ​@北村茂春

Welcome to Box Community and we’re glad to assist! 

As of this message, we're only able to offer full support in English in this forum.

We apologize for this limitation -- please contact this languages, or use any third-party translator if you need further assistance.

 

Thanks for posting, and we look forward to your reply!


I was invited to a folder created by a paid member and was working in it, but I accidentally deleted that folder. I am working as a free member.The folder is not in the trash, and I have contacted the folder administrator, but it cannot be found.I deleted it on September 15, 2025, and since it will soon be a month, I want to restore it as soon as possible.Could you please let me know if BOX support can perform a restoration?