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Question

削除してしまったデータの復元について

  • October 8, 2025
  • 2 replies
  • 246 views

有料会員の作成したフォルダに招待され、作業を行っていたが間違ってそのフォルダーを削除してしまった。私は無料会員で作業しています。

ごみ箱にはそのフォルダーが無く、フォルダー管理者に問い合わせしているが見つかりません。

削除してしまったのが2025年9月15日で、もうすぐ一か月が経ってしまうため、早急に復元したいです。

BOXサポート側で復元処理はできるか教えてください。

      2 replies

      Rona Box
      • Rona Box
      • Community Manager
      • October 9, 2025

      Hi ​@北村茂春, 

      Welcome to Box Community and we’re glad to assist! 

      As of this message, we're only able to offer full support in English in this forum.

      We apologize for this limitation -- please contact this languages, or use any third-party translator if you need further assistance.

       

      Thanks for posting, and we look forward to your reply!

      • 北村茂春
      • Author
      • New Participant
      • October 9, 2025

      I was invited to a folder created by a paid member and was working in it, but I accidentally deleted that folder. I am working as a free member.The folder is not in the trash, and I have contacted the folder administrator, but it cannot be found.I deleted it on September 15, 2025, and since it will soon be a month, I want to restore it as soon as possible.Could you please let me know if BOX support can perform a restoration?

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