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削除したユーザーが所有するファイルが見れなくなりました。

ファイルを見れるように復元するにはどうしたらよいでしょうか？

 

We can no longer see files owned by a deleted user.

How can I restore the files so that I can see them again?

Hi ​@mighty_Ishimoto, 

Welcome to Box Community, and we’re glad to help with your missing contents. 

 

It’s important that we know the status of the deleted user. From there, we would know the next steps to ensure that important files/folders are secured. Especially for those items owned by the deleted user.

 

I’ve gone ahead and submitted a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch.

 

Thanks for posting, and we hope to get this sorted out very soon! 

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