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Question

Zip files with password

  • May 23, 2025
  • 1 reply
  • 13 views

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I was sent files that supposedly had a password.  I can view the individual files and download them, but I cannot open them.   It states that the destination file could not be created.  HELP!

1 reply

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Hi Matthew,

Welcome to Box Community and glad to help! 

To preview your zip files, simply click a zip file to preview it. Box presents you with a list of all the folders and files contained within the zip file. From there you can view and navigate all the contents of a zip file.

If doing so creates an error, can you attach a screenshot and share it in this post? 

We'd love to further assist!