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Question

ZIP Files and BOX Drive

  • May 23, 2025
  • 1 reply
  • 14 views

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Does anyone else find that ZIP files are problematic with BOX Drive?

I'm constantly getting notifications of them as "problem items", and for the ones that do sync the local files are very frequently corrupted.

This seems to be specific to BOX Drive. If I download the same files directly from the web interface they are fine.

1 reply

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Hi James, 

Welcome to Box Community and glad to help! 

To get a closer look, let me create a new ticket and have our Product Support team to look into this. Someone will send you an email to provide support and please keep an eye to your email. 

Thanks for posting!