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Question

yep, box drive and box.com not sync on all computers even after trying several times.

  • May 22, 2025
  • 1 reply
  • 7 views

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and account on one computer vs. another has different access.  shared with users still can't find the folders from users account. 

1 reply

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Hi Linda, 

Welcome to the Box Community!

If you encounter issues syncing Box to your Box Drive, I would suggest reaching out to Product Support team and provide as much information as you can about the issue so they can investigate. 

To find the available support channels for your account subscription, click the “Contact Support” link just above this page.