Hi!
You stiil couldn't fix the counter of free space. It still did't work correctly. Run your fixing script please. Thank you.
Hi Andrew,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Hope it works!
Thank you
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