The application indicates that I have used 10,5GB when in reality I have used less than half.
Storage used
10.0GB to 50.0GB
This is the only folder with files currently
Question
Wrong used space
Hi Antonio,
Welcome to the Box Community!
Have you checked out this related article here, this may be related to the issue you encounter?
The next step will require you to contact Box Support to help you directly and reset your storage count.
I've gone ahead and created a ticket for you so that an agent can work directly with you, please check your email for details.
Thanks for your patience!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.