Used space of my account is incorrect.
Now, almost no file is stored in my account, but used space is 2.3GB in my account page.
I would like to fix this problem.
Question
Wrong used space
Hi Ridori,
Welcome to Box Community and glad to assist with your storage issue.
Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage.
As always, don't hesitate to contact our team if you find inaccuracies to your storage count as indicated and we'd love to further assist.
Hope it helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.