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Question

Wrong Upgrade Plan

  • May 27, 2025
  • 1 reply
  • 10 views

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I need to contact someone at box. I signed up for the 15/mo plan but instead was upgraded to business plan? That is TOO expensive. Please help

 

1 reply

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Hi Elena, 

Welcome to Box Community and glad to assist!

In order to modify your Box plan, please contact our Cancellation team at cancel@box.com

Thanks for posting!