Skip to main content
Question

Wrong storage size shown

  • May 27, 2025
  • 1 reply
  • 75 views
Forum|alt.badge.img

Hi, 

My account uses 3.72 GB approximately space, but console shows I am using 8.9 GB. Can you please correct this ASAP?

Thanks. 

    1 reply

    Forum|alt.badge.img

    Hi there, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

    Terms of ServiceAccessibility statement