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Question

wrong storage capacity

  • May 23, 2025
  • 2 replies
  • 23 views
C
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Hi,

I have deleted all my files and and folders., I removed same from trash also, still storage space is showing same as earlier. 

How to reclaim space?

Many thanks

    2 replies

    C
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    Hi Zuckell, 

    Welcome to Box Community and I'm here to help!

    We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

    Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    Thanks for posting! 

    C
    Forum|alt.badge.img

    Hi Rona,

    Thank you so much for the help. All is fine with the above issue.

    Very much appreciated.

    Regards

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