Skip to main content
Question

Wrong space used

  • May 23, 2025
  • 2 replies
  • 9 views

Forum|alt.badge.img

Can you please run the script on my account. I've deleted all files but still it says almost all of my space is used. Thank you.

2 replies

Forum|alt.badge.img
Hi there, 

Welcome to Box Community and glad to help! 

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.

In the future, if you experience storage inaccuracies, please let us know in this forum. 

Thanks for posting!


Forum|alt.badge.img

Hello Rona.

My account also shows inconsistency in the data. Can you please verify?

Thank you.