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Question

Wrong space used

  • May 23, 2025
  • 2 replies
  • 100 views
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Can you please run the script on my account. I've deleted all files but still it says almost all of my space is used. Thank you.

    2 replies

    Forum|alt.badge.img
    Hi there, 

    Welcome to Box Community and glad to help! 

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.

    In the future, if you experience storage inaccuracies, please let us know in this forum. 

    Thanks for posting!

    Forum|alt.badge.img

    Hello Rona.

    My account also shows inconsistency in the data. Can you please verify?

    Thank you.

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