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Question

Wrong space size being shown

  • May 23, 2025
  • 2 replies
  • 76 views
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Forum|alt.badge.img

Hello, 

My account almost uses 4 GB space but console shows I am using 29.4 GB. Can you please correct this?

Thanks. 

    2 replies

    Forum|alt.badge.img

    Hi Ben, 

    Welcome to Box Community and I'm here to help! 

    We've ran the script to correct your account storage. Doing so helps correct the file or folder count is reflected in your Box account.

    To check the changes, please login to box.com >Account Settings> Storage Used.  

    Let us know if you have questions, 

    Happy Monday! 

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    Forum|alt.badge.img

    Hi Rona,

     

    This happened again, can you please help?

     

    thnx

     

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