Skip to main content
Question

Wrong space reported

  • May 23, 2025
  • 2 replies
  • 79 views
Forum|alt.badge.img
Hello! I have only 28 GB of files on my 50 GB account but either the app or the site Say It Is full. Could you run the script ti fix It? Thank you!

    2 replies

    Forum|alt.badge.img

    Hi Max, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

    Forum|alt.badge.img

    Hi Rona,

     

    Everything correct now! Thank you 

     

    Greetings :)

    Terms of ServiceAccessibility statement