Dear BOX Team
I have a problem with calculation of the space.
My folders should take ~16,5GB but it shows 50GB taken.
Would it be possible to run a script to re-count my files ?
Or is there something I can do to fix the issue ?
With kind regards
Simon
Hi Simon,
Welcome to Box Community and glad to help!
We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum if you'll get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
