Hi team!
I've the same problem like others. I have only one 21.2 GB folder, but the systems says I am using 48.8 GB.
Please run the script for rearranging the space.
Question
Wrong space
Hi there,
Welcome to Box Community and glad to help!
We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
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