Hi team!
I've the same problem like others. I have only one 21.2 GB folder, but the systems says I am using 48.8 GB.
Please run the script for rearranging the space.
Account ID 15879144
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Hi there,
Welcome to Box Community and glad to help!
We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
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