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Question

Wrong level upgrade

  • May 27, 2025
  • 1 reply
  • 8 views

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Upgraded to Starter but need Business - can you refund the starter and allow us to go up a level please? Urgent but no way to get in touch with anyone.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Tori, 

Welcome to Box Community and glad to assist!

You can get in touch with our Sales team and use our Live Chat function via box.com/pricing so we could help with your Box upgrade. 

Thanks for posting!