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-wrong file size notification

  • May 23, 2025
  • 1 reply
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my account is showing 30gb of 50gb used, in reality it is barely 5gb and im about to clear it, could you please check and update teh files status please? thank you 

    1 reply

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    Hi Matt, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

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