Wrong File Count?

Question

I notice many of our folders have the wrong file count, a quick search seems to indicate its a widespread issue thats been going on for years. Whats the deal? I hear there's a script, but who want to reach out to support every week

community-manager · Answer

Hi Dana,Welcome to the Box Community!This would be something Product Support team would like to investigate and may require specific account information. I see you already have an open ticket for this issue and our representative is now investigating, please continue working with them and check your email for updates.Thanks for posting!

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