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Question

Wrong collaborator name appearing

  • May 23, 2025
  • 3 replies
  • 93 views
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Hello,

When a collaborator is publishing something on box and when we go to version history we see that her post is under the name of someone else and not her name. The name of the collaborator that is mentioned has been removed from the collaborators of that box. How does it come that her name is still appearing? How can we change that? thanks

3 replies

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Hi Julie,

Welcome to Box Community and glad to help!

Looks like you have a designated team that communicates with Box directly. At this rate, please reach out to your internal helpdesk team to take it to  Premier Services.

Thanks for posting! 

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We have the same issue -- what was the fix? Thanks!

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I've been seeing the same issue here, someone else's name appearing. Would be interested on hearing the fix as well!

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