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Question

Wrong billing selection - please remove annual charge, and charge monthly amount

  • May 22, 2025
  • 1 reply
  • 17 views

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Hello, 

 I chose the wrong billing selection - please remove annual charge, and charge monthly amount.

 

Thank you so much!!!!!!!

Casey Seale

 

1 reply

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Hi Casey, 

Welcome to the Box Community!
 
Our Billing team can help address this issue and may require specific account information. As I've checked, it seems you already have a ticket submitted for this request.
 
Kindly wait for feedback from our billing support and check your email for updates.
 
Thanks for your patience and please let us know how else we can help!