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Question

Wrong account space usage

  • May 27, 2025
  • 2 replies
  • 82 views
Forum|alt.badge.img

Hi, 

I believe the space usage on my account isn't correct, can you please check it out?

Thanks

    2 replies

    Forum|alt.badge.img

    Hi,

    The size of the backed up files does not reach 10 GB but displays 49.9 GB occupied out of 50 GB. Trash is empty and almost 24 hours have passed since the small files were uploaded.

    Is this normal behavior?

    Thanks

    Forum|alt.badge.img

    Hi, My storage says is full but the size of files not exceed 10GB. Trash is empty.

    The storage size is not correct.

    Can you inspect what is wrong?

    Thanks

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