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Question

Word Document not opening

  • May 23, 2025
  • 1 reply
  • 16 views
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Hello, 

When I am trying to open a word document it is not working. The button I usually press is still there but has become unclickable. I have confirmed I am an editor as they are my personal box files. 

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TIA!

    1 reply

    C
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    Hi Valonda, 

    Welcome to Box Community and glad to help! 

    Since we will need to gather more details regarding this issue. I've gone ahead and opened a new ticket and a member of our team will be assisting you. 

    Please keep an eye to your email. 

    Thanks for posting! 

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