Sometimes documents open properly. Other times, I get a "Launching Application" dialog box, but nothing opens on my computer.
Question
Word and PDF documents not opening on desktop
Hi Michael,
Welcome to Box Community!
To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.
Thanks for posting!
I just tried the old standby: rebooting the computer. That fixed the problem for the time being. I'm wondering if there are any settings I can adjust to avoid this issue.
And after closing Word, and then trying to reopen, I'm stuck again with the (incorrect) "Launching Application" message:
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