Occasionally, Box won't open an Excel or Word document so I have to use the online version which is very annoying. Usually if I close and reopen my browser, it works. Sometimes I have to reboot the entire computer which is equally annoying. I read online to uninstall and reinstall Box Tools which I did and it just happened again. No error message just nothing happens other than the pop up that saying it's opening Word which it is not.
Be the first to reply!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.