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Question

won't allow me to verify account

  • May 23, 2025
  • 1 reply
  • 3 views

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each time when I am trying to verify my email, it will ask me to verify then once I click the link, the screen is blank and doesn't change. tried to verify on computer as well

1 reply

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Hi Zoe, 

Welcome to Box Community and glad to help! 

Please generate a new link  here:  

https://account.box.com/login/reset?redirect_url=%2F