My allowed storage of 10gb is completely empty and my Trash bin has emptied but I still cannot upload a file (500mb). How do I overcome this? Do I need to delete my account and re-register?
Question
Won't allow any upload
Hi Peveril,
Welcome to Box Community and I'm here to assist!
For added context, kindly upload a screenshot of your upload error.
We'd love to hear back from you!
Hi Peveril,
Good day!
According to your error, it appears that you're hitting your upload size limit. The maximum file size limit for uploads to Box varies depending on your account type:
- Free personal: 250 MB
- Starter: 2 GB
- Business: 5 GB
- Business Plus: 15 GB
- Enterprise (and Digital Suites ): 50 GB
- Enterprise Plus: 150 GB
For more details, please refer to our pricing comparison page.
Hope it helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.