When I download the following: https://e3.boxcdn.net/box-installers/desktop/releases/win/Box-x64.msi from https://www.box.com/resources/downloads, the installer hangs. After maybe 15 minutes, I get the attached message. I click retry and the issue persists. I also tried the 32-bit version in vain. Any ideas why this might be happening?
Question
Windows installer hanging
Hi Jeff,
Welcome to the Box Community and thanks for your post in the forum!
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Kindly check your email for details.
Thanks for your patience!
Best,
France
I am having the same problem, though I don't want 15 minutes. The process stops responding and after 5-10 minutes I killed it through task manager. Tried a number of times.
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