When I download the following: https://e3.boxcdn.net/box-installers/desktop/releases/win/Box-x64.msi from https://www.box.com/resources/downloads, the installer hangs. After maybe 15 minutes, I get the attached message. I click retry and the issue persists. I also tried the 32-bit version in vain. Any ideas why this might be happening?
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Hi Jeff,
Welcome to the Box Community and thanks for your post in the forum!
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Kindly check your email for details.
Thanks for your patience!
Best,
France
I am having the same problem, though I don't want 15 minutes. The process stops responding and after 5-10 minutes I killed it through task manager. Tried a number of times.
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