Skip to main content
Question

Windows explorer share link not working

  • May 27, 2025
  • 2 replies
  • 12 views

Forum|alt.badge.img

Hello. I am having issues creating folder share links. only 5% of my folders are able to create a share link. They were working up until about a week ago. I have reinstalled twice, went through registry edits, and nothing has worked.

2 replies

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Dillan, 

Welcome to Box Community and glad to assist! 

Can we begin with your current Box version and your Operating System? Also, is this a recurring issue when you're in box.com?

We'd love to further assist!


Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hello. I am using w11 pro, and box version 2.38.173.