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Question

Windows 11 - Unable to connect to Box

  • May 27, 2025
  • 1 reply
  • 13 views

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Has someone lately experienced Unable to connect to Box error?

1 reply

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi there, 

Welcome to the Box Product! 

This error message generally appears when Box Sync is unable to reach the login page due to cached information in the default browser of your machine. Please refer to this article for more information and how to fix it:

https://support.box.com/hc/en-us/articles/360043696034-Box-Sync-Error-Unable-to-Connect-to-Box

Thanks!