Skip to main content
Question

Windows 11 box drive client, search for file, can't browse

  • May 27, 2025
  • 1 reply
  • 13 views

Forum|alt.badge.img

Hi, when I search for a file with the box client v2.40.333, it finds the file and I can open the directory in Window 11 file explorer (by right-click open containing folder).  However from that location, I cannot browse to a parent folder or anywhere else and the address bar is blank.  This used to work fine.  Can anyone help with this?  Also I would like to know how to submit this issue to Box.com people rather than a forum, is there another way to inform Box people about issues?

azd01J8FPSVR148CTN4SCPAAQARAY.png

1 reply

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Was this ever resolved?  I have user's experiencing the same issue, but its only some of the users not all.