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Question

Win11 Make available offline not appearing on new migration to Box Drive V2.52.313

  • June 29, 2026
  • 2 replies
  • 110 views

Using on Win 11 and got a email on sunsetting Box Sync and migrated to Drive. However now the old folders are only on cloud and not local drive and can not see option to make available offline.
Checked win 11 context menu and “show more options”  too with no success 

The new mounted Box folder is on C Drive while it should have been on I drive. 
How to sort this out by reinstalling?

2 replies

This is happening to me all of a sudden; my org has been using Box for years with no trouble until now.  Now since the last update I’m getting constant notifications saying I can’t access a file because I’m “not online”.  (I am online.)  And the “make available offline” command has disappeared.

Box  2.52.315 on a Windows 11 Dell.


brentgray
  • New Participant
  • August 4, 2026

However now the old folders are only on cloud and not local drive

Same thing happened to me in the last week or so. My Box version is currently 2.53.219.