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Question

Why is it impossible to pay invoices???

  • May 23, 2025
  • 1 reply
  • 12 views

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You are sending me threatening emails telling me you are blocking my account, but I have no idea how to actually pay my invoice for $10.00???  What the hell is going on? Is this a scam???

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Charles,

Welcome to the Box Community!

This would be something our Billing team would like to investigate and may require specific account information. I see you already have an open ticket for this issue and our team lead is already assisting you, please continue working with them and check your email for updates.

Thank you for posting!