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I have an enterprise account [personal information–redacted] and forgot the password, I reset the password several times but I can't receive the email. I've checked the junk and spam emails and also checked with IT department but no finding. Why can't I receive the email? Thanks. 

Hi,


Welcome to the Box Community!


This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.


Thanks for posting!


Best,
Ann


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