I have an enterprise account [personal information–redacted] and forgot the password, I reset the password several times but I can't receive the email. I've checked the junk and spam emails and also checked with IT department but no finding. Why can't I receive the email? Thanks.
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Hi,
Welcome to the Box Community!
This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.
Thanks for posting!
Best,
Ann
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.