I have an enterprise account [personal information–redacted] and forgot the password, I reset the password several times but I can't receive the email. I've checked the junk and spam emails and also checked with IT department but no finding. Why can't I receive the email? Thanks.
Hi,
Welcome to the Box Community!
This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.
Thanks for posting!
Best,
Ann
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.