Skip to main content
Question

Why are images in the body of the email are appearing in the box folder

  • May 27, 2025
  • 1 reply
  • 63 views
C
Forum|alt.badge.img

I received an emailed file in my box folder and it contained both the file (pdf) and a copy of the sender's logo (jpg) from their signature as a separate file. Is there a way to filter or block images in the body of an email from being loaded?

    1 reply

    C
    Forum|alt.badge.img

    Hi Paul, 

    Welcome to Box Community and glad to assist! 

    It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpdesk team. 

    Thanks for posting!

    Terms of ServiceAccessibility statement