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Question

Why are images in the body of the email are appearing in the box folder

  • May 27, 2025
  • 1 reply
  • 8 views

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I received an emailed file in my box folder and it contained both the file (pdf) and a copy of the sender's logo (jpg) from their signature as a separate file. Is there a way to filter or block images in the body of an email from being loaded?

1 reply

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Paul, 

Welcome to Box Community and glad to assist! 

It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpdesk team. 

Thanks for posting!