Skip to main content
Question

why all my files dissappeared when i upgraded my account to business

  • May 27, 2025
  • 1 reply
  • 59 views
Forum|alt.badge.img

please help all our office files are gone when i upgraded this should't happen.....................

    1 reply

    Forum|alt.badge.img

    Hi there,

    Welcome to Box Community and glad to assist!

    Due to your upgrade, your contents will be inaccessible indefinitely. 

    This turnover process typically takes a maximum of 24 hours. If it exceeds the expected ETA, please feel free to reach out to us again.

    Thanks for posting!

    Terms of ServiceAccessibility statement