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Question

White screen when going to admin

  • May 27, 2025
  • 1 reply
  • 20 views

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I can log into my box account via the web and browse files, and most all other functionality, but when I go to the Admin section I get just a white page.

I am trying to authorize a custom box app and can't get to the link because the page is always blank.

I tried Safari and Chrome, cleared cache, but no avail. 

MacOS 14.1.1

Thanks

1 reply

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi Christopher,

Welcome to Box Community! 

To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!