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Question

Where did my files go?

  • May 23, 2025
  • 1 reply
  • 10 views

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Hello,

I uploaded a number of documents to a loan officer at a bank I'm doing business with, but I don't see those files anymore or indication that they were uploaded.  When the other party captures files and I no longer able to see them?

Paul

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Paul, 

Welcome to Box Community and glad to assist! 

It shows that you do not have an owned folder nor shared folder to upload files into. I assume you've used a file request link to upload. 

Note that uploading through a file request link doesn't give you an option to preview contents from where it was uploaded. 

If it's not the case, please let us know in this forum. 

Thanks for posting!